I can help you cancel a direct deposit in QuickBooks Desktop, archiesinc.
Here are the steps:
- At the top menu bar, click the Employees.
- Select Edit/Void Paychecks.
- Change both Show paycheck dates from/through dates to the date of the check.
- Select the paycheck you want to void.
- Click Void.
- In the pop-up box, enter Yes and click Void.
- Select the checkbox saying you agree to the terms and conditions of voiding the paychecks.
- Repeat the previous steps to include all checks that need to be voided.
- Once the check has been voided, close the Edit/Void Paycheck window.
- Click Employees at the top menu bar, and select Send payroll Data.
- Click Send.
For additional reference, check this article: Cancel a Direct Deposit paycheck.
If you're unable to do so, you can contact our QuickBooks Desktop Payroll Support Team. They have the tools to pull up your account and do a remote session to help you cancel the direct deposit.
Moreover, you can open these links for more tips about fixing direct deposit errors in QuickBooks:
If you have any other QuickBooks or direct deposit questions, please let me know by adding a comment below. I'm here to back you up.