Credit Card Account: Refund is greater than original purchase price

RE: How do I do a credit card refund when the amount is different than the original? 

Why would it matter? I think just enter a Credit Card Credit for whatever your refund is.

Thanks for giving on-point details about your credit card refund concern, Matt554.

We can use the Credit card credit transaction to record a credit card refund. This way, it will be recorded to your credit card register in QuickBooks Online (QBO). Then, we'll need to create a separate line item for the $34.92 and the amount difference of +$3.11. In this case, I'd recommend consulting your accountant on what account you'll need to apply. See the screenshot below:

Here's how to create a refund: 

1. Click the New Plus icon.
2. Select Credit card credit.
3. Pick the vendor's name from the Payee field, Date, and choose the account from the Credit Card drop-down.
4. Select the product that you've returned and enter the amount from the Item details section.
5. Hit Save and close.

You'll want to run data to see Credit Card refund transactions. Just go to the Filter icon in the Credit Card register and choose CC Credit from the Transaction Type. Then tap Apply. Please take a look at the screenshot below:

I'm also adding here some articles that you can visit about entering a vendor credit and recording credit card payments:

• Enter vendor credits and refunds in QuickBooks Online
• Record your payments to credit cards

Let me know if you have any clarifications or need further assistance when issuing a refund in QuickBooks. I'll make sure you're all set. You have a good one.