Customer credit limit

What kind of business do you run? A wholesaler? You need a 3rd party inventory management app to integrate with QBO.

I can share some information with customer credit in QuickBooks Online, @mmajewski77. 

At this time, giving a customer credit limit hasn't been added to QuickBooks Online (QBO). I can see how important having a customer limit is for your setup with QBO, so I’ll take note of it.

Feel free to provide comments from within your QuickBooks account. These are the steps:

1. Go to the Gear icon and select Feedback.
2. Provide your product suggestion.
3. Click on Next to submit feedback.

For additional details on how to provide feedback to enhance the program, see this article: How do I submit feedback?.

As a workaround, you may consider checking a third-party app that works well with QBO that can set a credit limit. You can look for a third-party app from our QBO App Center. Just choose the right application that suits your business.

Stay in touch if you have additional concerns about managing your customers by leaving a comment below. I'm always glad to help in any way I can.​ Have a great rest of the day!

QBs had the option to enter the amount of credit given to each customer, but I haven't seen that in years!

Guess they thought it wasn't needed and removed that option. Sad. BRING IT BACK!

Yes, please bring it back!

Hello there, Jason.

Currently, there isn't a way to set a credit limit for your customers in QuickBooks Online (QBO). However, you can utilize the Notes field to indicate it on your customer's profile. Here's how:

1. Go to Sales and select Customers.
2. Click the customer's name and click Edit.
3. In the Notes section, enter the credit limit.
4. Click Save.

We understand how this feature is beneficial for your business. In the meantime, I recommend sending your valuable insight to our software engineers so they can consider bringing this option back in our future product upgrades. To do that, go to the Gear icon and select Feedback.

Moreover, refer to this article if you need to apply the credit memo to an invoice to reduce your customer's balance: Create and apply credit memos or delayed credits in QuickBooks Online.

Should you have other questions concerning credits, please don't hesitate to visit the Community. We're always here to help. Stay safe.

There appears to be a credit limit field on the customer profile, under additional information.  That said, I cant seem to field the field to pull into reports.

The information you provided is greatly appreciated, @kimbee3831.

You're right about being able to establish a credit limit for a customer within the customer's profile. But as of now, QuickBooks Online (QBO) doesn't have the ability to generate a report specifically showing each customer's credit limit.

However, you can consider documenting the credit limit in the Notes and attachments section in the customer’s profile.

Subsequently, you can run the Customer Contact List report, which will include these notes, thereby providing visibility into each customer’s credit limit.

Let me show you how:

1. Navigate to Reports.
2. Enter the Customer Contact List in the search bar and click on it.
3. Click Customize.
4. Select Note in the Rows/Columns section.
5. Hit Run report.

I can see the importance of this feature to help us improve our services and provide a better experience for you with QBO. Therefore, I encourage you to send your feedback to our product developers so they can consider adding this feature to the next product update, which you can do by following these steps: 

1. Select Settings, then click Feedback.
2. Enter your comments or product suggestions. 
3. Hit Next to submit Feedback.

We value your input and it's shared with our Product Development team to help improve your experience in QBO. To track your feature requests, you can visit the QuickBooks Online Feature Requests website.

Furthermore, I'll be adding this article which you can visit to learn how to apply the credit memo to an invoice to reduce your customer's balance in QBO: Create and apply credit memos or delayed credits in QuickBooks Online.

Keep us posted if you have further questions about credits in QBO. I'll always be here to help. Take care.