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Hello All,
When we have an invoice and we receive a deposit for that invoice we look at the transactions that are ready for review and then QBs Online will show "Match" under actions. We will press match and the system will automatically categorize that deposit with the matched invoice.
However, when I run a p&l, I noticed that the deposit is showing up as income, and a portion of the invoice both show up as income, which is inflating income.
I included a snip of transaction detail that makes up sales for our P&L. The deposit of 713.45 has been matched with invoice number 163. The total amount of invoice 163 is 713.45, which should be entirely covered by the deposit; however, one line item of 99.95 from invoice 163 (keep in mind it is part of the 713.45) will also show up as income. I noticed this is happening with (most if not all) of our matched deposits where the deposit is showing up as sales and a portion of the matched invoice with that deposit is showing up as sales despite the fact the deposit should cover the income in its entirety.
How do we fix and prevent this?
I think I figured it out. Those invoices are coming through from another system and those line items appear to be coming in categorized as sales and QBs is counting that line item as sales even with the matched deposit.
Thanks for joining the Community, @ndhp1230.
I appreciate you reaching out to us and for giving us an update. I'm glad to know you're able to figure this out.
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