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Mrbucks1
Level 2

Does anyone know if you can increase the sizeof the field for invoice numbers? It is truncating ours and causing problems.

 
Solved
Best answer February 07, 2020

Best Answers
Mrbucks1
Level 2

Does anyone know if you can increase the sizeof the field for invoice numbers? It is truncating ours and causing problems.

Appreciate the help and followed up with QB which said the same thing. The odd thing is that for years, until August of 2019, it took 12 characters and all of a sudden it started truncating to 11. The QB rep did not understand it either, but is running it up the flag pole. Pretty weird.

 

But thanks

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6 Comments 6
katherinejoyceO
QuickBooks Team

Does anyone know if you can increase the sizeof the field for invoice numbers? It is truncating ours and causing problems.

Thanks for visiting the Community, @Mrbucks1. There's a specific maximum number of characters that can be entered on each field in your QuickBooks Desktop company data file. 

 

Currently, the maximum character that can be entered into the Invoice Number Field is 11. Refer to this help article for further detail: Character limitations for fields in QuickBooks

 

I understand how convenient it is if we could increase the size of this field. I'm taking note of your feedback and will share it with our developers. Surely, they will take a look at this feature and review our suggested plan for consideration in future updates. 

 

For now, I'm inviting you to visit our Firm of the Future to know the latest products in Intuit. 

 

I'm also adding an article that can greatly help you in using and customizing form templates

 

Feel free to message again if you have additional concerns. We're always delighted to be of your service. 

Mrbucks1
Level 2

Does anyone know if you can increase the sizeof the field for invoice numbers? It is truncating ours and causing problems.

Appreciate the help and followed up with QB which said the same thing. The odd thing is that for years, until August of 2019, it took 12 characters and all of a sudden it started truncating to 11. The QB rep did not understand it either, but is running it up the flag pole. Pretty weird.

 

But thanks

Frustrated with this program1
Level 1

Does anyone know if you can increase the sizeof the field for invoice numbers? It is truncating ours and causing problems.

It's the middle of 2022 and it appears that people have been complaining about this for at least 4 years. Why is QuickBooks so unresponsive while being so expensive. You would think they could afford some customer support! But come to think of it, they also haven't fixed the problem with the Hierarchical View on the Customer list. The lack of response is chronic!

katherinejoyceO
QuickBooks Team

Does anyone know if you can increase the sizeof the field for invoice numbers? It is truncating ours and causing problems.

Good day!

 

Thanks for joining this thread to share your sentiments.

 

Currently, this feature is still a limitation. While this option isn't available in QuickBooks, I recommend sending feedback to our developers. Here's how:

 

  1. Go to HelpSend Feedback Online, then Product Suggestion.
  2. Choose a Type of Feedback and Product Area (optional) from the available drop-down menus.
  3. Enter any suggestions/feedback in your Here is my suggestion: field, then select Send Feedback.

 

It will help us evaluate and improve our products and services to provide a better user experience.

 

Feel free to post your concerns again. I'd be delighted to help.

Ansaldi
Level 1

Does anyone know if you can increase the sizeof the field for invoice numbers? It is truncating ours and causing problems.

This is a real problem.  We need the field increased.  We run companies overseas with different currency we need larger fields to support those numbers.  At least 2 more digits especially in the balance and reconciliation fields.  so many people have complained I don't understand why this simple thing can not be implemented.  A real short coming for small multi national companies.

 

JamesAndrewM
QuickBooks Team

Does anyone know if you can increase the sizeof the field for invoice numbers? It is truncating ours and causing problems.

I know this situation has to be so hard on you, @Ansaldi.

 

Currently, this is still a limitation of the feature. As we value your suggestions, I recommend sending your feedback to our Product Development Team. Here is how:

 

  1. In your QuickBooks account, click the Help option.
  2. Select the Send Feedback Online option.
  3. Choose Product Suggestion.
  4. Enter your feedback.
  5. Click the Send Feedback button.

 

Also, feel free to visit our Feedback forum page to see a list of other QuickBooks users who have already suggested this feature and for the recent updates in QuickBooks.

 

You can utilize this article for future reference: Customize reports in QuickBooks Desktop.

 

For additional QuickBooks-related concerns, don't hesitate to post them here in the Community. We're always available and willing to lend a hand to your queries. Have a great day ahead.

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