Hi there, @gen5.
I can see how convenient it is to auto-populate the list when entering a few letters or numbers. It lets you efficiently manage your transactions.
Since the list no longer appears, it could be because of the cache saved on your browser. To fix this, use a private browser to access your QuickBooks account. This doesn't retain local files, so this helps rule out the possibility of a webpage issue.
Use these keyboard shortcuts according to the browser you're using:
- For Firefox, press Ctrl + Shift + P
- For Chrome, press Ctrl + Shift + N
- For Safari, hold down Command + Shift + N
After that, let's create a new expense to check if the list appears. If this works, you’ll need to
clear the browser's cache. It’ll remove the built-up ones in your default browser, so you can start with a clean slate. You can also
use other supported browsers as alternatives.
See this article to learn how to record and manage expenses in the program:
Enter and manage expenses in QuickBooks Online.
If you plan to pay for the expense in the future, you can record it as a bill. For the complete instructions, check out this guide:
Enter and manage bills and bill payments in QuickBooks Online.
Don't hesitate to post again here on how it goes. If you have questions on other areas of the program, add them to your reply. I'll see what I can do.
