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Level 1

End of Day not showing correct computer.

We recently changed out our Windows 7 computer for WIndows 10.  Now when going to run End of Day on any of the registers it either picks the wrong computer or if I go into the Filter and choose the computer, the computer is not even listed there!  It still shows the old computers that are not even on the network anymore.

 

How can the list of computers get updated to the current machines???

 

This happened at our other location as well.  This is not a one time issue.  This is a QB POS problem.

3 Comments
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Moderator

End of Day not showing correct computer.

@dz46  Thanks for joining our community.

 

The technical issues you're experiencing would be better handled by calling in for support. Intuit agents will be able to diagnose the issue and help find a solution. 

 

This link will take you to the QuickBooks support page, where you can select your service and the proper contact channel: Contact Support

 

Come back if you need additional help!
 

Level 1

End of Day not showing correct computer.

Hi,

 

I have contacted support and they said that is impossible!  I don't call that support.  So I have to post here in hopes that other people have experienced this and hopefully have a fix for it.

 

You can duplicate these results yourself and post back a solution.

Highlighted
Level 1

End of Day not showing correct computer.

I have contacted support and they said this is impossible!  That is not support.

 

You can reproduce these results in your own lab.  Then you can post back a solution.

 

Thanks

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