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betrafficready-g
Level 1

Every time I open my invoices page, two very old paid invoices show in the second and third positions, followed by the most recent ones. Why? How do I fix this?

First spot: invoice 1079 that I just sent out (July 2024)
Second: invoice 1056 paid in Dec 2022
Third: invoice 1055 paid in Jan 2023
After that: invoices sorted properly by invoice number in the order in which they were paid.
I don't know how to get those old ones to stop being at the top without just deleting them. Any reason why they might be stuck at the top after they were already paid years ago?
1 Comment 1
Carneil_C
QuickBooks Team

Every time I open my invoices page, two very old paid invoices show in the second and third positions, followed by the most recent ones. Why? How do I fix this?

appreciate the details of your concern about invoices, betrafficready.

 

I can see how useful that would be for invoices in QuickBooks Self-employed, as of the moment. QBSE has limited features, and being able to sort out those invoices in order is part of the limitation we currently have. However, we can utilize the filter tabs from the Invoice page.

 

In the meantime, you can send this suggestion to our Product Development Team so they can review it and implement this feature in future product updates. Thus, this also depends on the number of requests.

 

For now, we're unable to use the Assistant button from the browser for sending feedback. I recommend submitting this suggestion using the QBSE mobile app.

 

Let me show you how:

 

  1. Select Assistant in the upper right corner.
  2. Type in Feedback, then click Enter.
  3. Follow the prompts to submit feedback.

 

If you're a new QuickBooks Self-Employed customer seeking a mobile app, please read this article for further information about the app: QuickBooks Self-Employed mobile app availability update.

 

I'm still ready to back you up if you need more help with your invoices. I'll keep the thread open so you can comment back.

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