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I am having the issues for a month, and it is still there. Can anyone help? When you recognized one of the expense and link that expense to the associated project, the cost will not appear in the project. I cannot keep track my costs and send the bill to my customer. Please help! I have called a few times in the past 2 days, and got 2 assigned investigation numbers. But none of them have been fixed. My case number is 54314. The customer, my accountant, and my boss are all waiting for me to get the report to them. Please help.
This isn't the kind of experience we want you to have when recording expense cost that's linked to project reports in QuickBooks Online (QBO), @9130 3499 8598 0146. That's why I'm here to share further details about this.
You're right. Currently, there are investigations about expenses not showing on Projects when entering a bill. Rest assured that our product engineers are actively working to have this resolved as soon as possible. This way, you can get back to business and generate the necessary report.
Since you've already contacted our Customer Care team and added your account to the list of affected users, I can assure you that you're in the loop about the investigation's status and fix. We'll keep you updated through email notifications.
In the meantime, I'm adding this article to further guide you in using Projects to calculate your profits and costs in QBO: Track income, costs, and profitability by project.
Let me know in the comments below if you have other concerns about managing project reports and expenses in QBO. I'm just around to help. Take care always.
Do we have the estimated time when we can get this solve? Time is really essential at this moment because everyone is pending on my report.
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