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ArielI
QuickBooks Team

Expenses showing as deposits

Hello, @richard50.

 

 Since you've already categorized those transactions in QBO, we can manually Undo them from the Categorized tab. I'll show you how:

 

  1. Go to Banking from the left menu and click the Banking tab.
  2. Choose the tile for the bank or credit card account you downloaded the transaction.
  3. From the Categorized tab, find the transaction you want to unmatch.
  4. Click Undo from the Action column.

 

 You'll also see this article on dealing with transactions in QBO: Categorize and match online bank transactions in QuickBooks Online.

 

 This article will be useful for your further help and you can read this article at any time:  Reconcile an account in QuickBooks Online.

 

 Please send us a message if you have any further questions, and we'll do our best to answer as soon as possible. Take care!

Frankyg1235
Level 1

Expenses showing as deposits

When reconciling and select the "DEPOSITS" tab, EXPENSES are showing up as Deposits.

RheaMaeH
QuickBooks Team

Expenses showing as deposits

Let me provide details about expenses displayed in deposits while reconciling in QuickBooks Online, Frankyg1235.

 

QuickBooks only depends on the data shared by your bank. If the transactions are downloaded directly from your bank, you won't be able to change them. To correct this, you can exclude deposits and manually import the expenses using Web Connect. For accurate transaction mapping, use this reference: Format CSV files in Excel to get bank transactions into QuickBooks.

 

Please note that you can't convert deposits to expenses during the reconciliation. For manually added deposits, you must delete and create them as expenses.

 

Here's how to delete:

 

  1. Go to Transactions in the left panel and then click Reconcile.
  2. Click the deposit you want to delete and select Edit.
  3. Select More. Then, Delete.

 

To recreate a deposit as an expense:

 

  1. Navigate to the Transactions menu and select Chart of Accounts.
  2. Find the account and click the View register.
  3. Click the drop-down arrow under the Date column and select Deposit.
  4. Enter the necessary details and ensure it is similar to what you have in your bank statement.
  5. Click Save.

 

For future reference, you can check this article if you counter issues after the reconciliation: Fix issues at the end of a reconciliation in QuickBooks Online.

 

Feel free to reach out if you have any further questions about reconciliation in QBO. Have a great day.

Sharie219
Level 1

Expenses showing as deposits

same and its deeply frustrating. all my income are showing as expense even after I categories. sighhh

KimberlyS
QuickBooks Team

Expenses showing as deposits

Hello there, Sharie219.

 

I can see how the issue with your transactions that are posted incorrectly is affecting your record. Since I've noticed you have posted the same concern in the Community twice, please know my colleague has provided the information you need to keep your book accurate. You can check it out through this link: https://quickbooks.intuit.com/learn-support/en-uk/transactions/re-quickbooks-has-put-all-my-automati....

 

Please keep in touch if there's anything I can help you with when tracking your business transactions in QuickBooks Online. I'll be around to provide all the necessary help to address any of your queries.

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