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Hi there, when I 'Download to PDF' my teams' payroll reports, the layout has changed. This new layout is harder to read/follow. How can I get the old layout back with the greyed out background, cell outlines, etc?
We wanted to let you know that once you switch to the classic view, the option to revert to the old layout is currently unavailable.
Moreover, to see the option to switch back to the old layout in future updates, we encourage you to send us your feedback. This enables our product developers to consider bringing back the old view.
You can also review our QuickBooks Online Feature Requests website for any request updates.
In addition, check this article on how you can memorize reports that allow you to save with its recent customization: Memorize reports in QuickBooks Online.
If you have any questions about downloading your reports in the new layout or any other inquiries, please don't hesitate to reach out. We're here to assist you at any time.
Hi there, thanks for the reply. I didn't change anything, was it an automatic update? Can I change it back somehow seen as I didn't do anything? It makes it so much harder to read these reports. I will submit the feedback.
Understanding your payroll reports is crucial, and any changes that disrupt this process can present challenges, @TB86, I appreciate you taking the time to share your thoughts on the recent updates to the report views in QuickBooks Online (QBO) Payroll.
You're correct that this transition to the new Modern View reports is an automatic update driven by our team's commitment to continuously enhancing QBO. Nevertheless, I completely understand the initial inconvenience these changes can cause, especially when they impact something as crucial as your ability to quickly reference payroll data.
Moreover, please know that for some of the payroll reports, you would have the option to Switch to classic view. Please see this image for reference:
If you don't have this option in the report, you might want to export your reports to Excel as a workaround. You can follow these steps:
Once you have the file, open it in your desired software and save it as a PDF depending on the Excel file software you utilize.
If you need a specific guide to wrap up this year's payroll and prepare for the next, I'm adding this article as a future reference: Year-end checklist for QuickBooks Online Payroll.
Your feedback is valuable to us during this transition period. If you have more questions about running QBO Payroll reports, feel free to click on the Reply button. We're committed to offering ongoing support.
Hello, thank you for your reply. Exporting to Excel then sorting out the layout and print view is not an efficient way and takes too much time during such a busy process for us. I appreciate your help but I will just continue with exporting to PDF and hope that your team changes it back to table form because this new format is terrible! (sorry, ha)
I did not find the feedback option, so am posting my opinion here. I agree that the new Payroll report is inconvenient and would much prefer to have the classic previous version back as an option. Exporting to Excel is not a good option.
I’d be glad to assist you in locating the Feedback option, Les22. This way, you can share your thoughts directly. Let’s take a look at how to access it.
You can find the Feedback option by clicking the Gear icon located in the top right corner of your dashboard. After that, you can enter your comments or suggestions regarding the report.
Alternatively, you can provide feedback directly within the Payroll report by selecting the Give feedback option. Your valuable input will be sent to our Product Development team to enhance your experience in QuickBooks Online.
Furthermore, you can refer to this article about accessing payroll reports in the future. It offers details about each report and the information you can obtain: Run payroll reports.
Feel free to click the Reply button if you have any further questions about exporting payroll reports or concerns related to QuickBooks. I'm here to assist you further.
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