General Journal Prepayments entries showing on Unbilled Costs by job

Thank you for sharing your concern and providing a screenshot, DOA. I'll clarify why the General Journal prepayments are showing up in your Unbilled Costs by Job report and provide ways to fix it.

Based on your screenshot, I noticed that a customer/job has been assigned to each line of the General Journal entry. When a customer or job is specified for every line, QuickBooks treats these expenses as billable, which is why they appear in the Unbilled Costs by Job report.

For your reference, I've attached a screenshot:

To resolve this, you can edit the General Journal entry to include only one customer/job in the Name column, by following the steps below:

1. Navigate to the Company menu and click on Make General Journal Entries.
2. Locate and select the journal entry that you wish to modify.
3. Click on Find and enter details such as Name, Date, Entry No., or Amount, then tap Find.
4. Double-click the entry to make your updates.
5. Once done, select Save or Save & Close.
6. Confirm the changes by selecting Yes.

Additionally, I'd encourage you to reconcile your accounts regularly to ensure they're balanced and accurate.

Please let me know how it goes after trying these steps. If you have any other questions about prepayment entries, I'm always here to help.

Thank you for your reply.  However, you are NOT allowed to edit/change a general journal prepayment entry.  -

And, I would want the customer listed in the journal entry for tracking purposes.

Same issue and this resolution will not work. Cannot edit and want customer name on there.  I now have 4 of these on my unbilled. 

Hey there, @accountingMMI. 

Welcome back to the Community!

We appreciate you chiming in on this thread about General Journal Prepayments entries showing on the Unbilled Costs by Job report. To help you out, check out this resource: Learn how to set up, record, and manage Customer Prepayments (Customer Deposits) in QuickBooks Deskt.... 

We also recommend consulting with your accountant about this topic. They will be able to look over this situation and give you the best advice for your specific type of business that you run. 

If you don't have an accountant, find one through this link: Find ProAdvisor. 

Feel free to come back if you have any other concerns. I'm only a post away!