Hey there, @arnoldsfloorsand.
Thanks for taking the time to reach out to the QuickBooks Community for support. I hope your day is going great so far.
To clarify, when you mention you're stuck, do you mean that the page has frozen at the loading preview? Or are you unsure of the next steps to take?
If the page is stuck at the loading preview, let's try some basic troubleshooting steps. Such as clearing the browser's cache.
Web browsers collect cache to save time when loading repetitive data and images. Over time these files can become outdated and corrupted, causing issues like the one with the page not loading. I'm including the links for all supported browsers that contain the steps to clear the cache below.
After clearing the cache, make sure to restart your browser so the changes can take effect.
I'll be sure to keep an eye out for your reply in the case you are referring to something else.
Please let me know if there is anything else I can assist you with. Take care!
