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barbara-jules-wo
Level 1

How can I resolve invoice link issue?

I sent two invoices to my client. She received the email but the link to pay the invoices is not active.
1 Comment 1
ZackE
Moderator

How can I resolve invoice link issue?

Thanks for getting in touch with the Community, barbara-jules-wo.

 

Once you've applied and been approved for a QuickBooks Payments account, you can activate payment links on invoices while creating them.

 

Here's how:

  1. In your left navigation bar, go to Invoices.
  2. Click Create invoice.
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  3. Enter any necessary details.
  4. From the Customize section, hit Payments.
  5. Turn on one or both payment options. There's toggle switches for credit card payments and bank transfers.
  6. On your Customize menu, access the PDF area and confirm Add Pay Invoice link is turned on.
  7. Select Save or Email.

 

I've also included a detailed resource about using QuickBooks Payments accounts which may come in handy moving forward: Take & process payments

 

Please don't hesitate to send a reply if there's any additional questions. Have a great day!

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