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Yes, you're right, cwspringshoa.
We'll have to manually change the recurring transaction type to Unscheduled to stop the auto email from being sent to your customers. Then, let's turn it on again once you're ready to resume using it for future transactions.
I understand the importance of switching on and off the Recurring transactions feature. I encourage sending a feature request directly to our Product Development team. Doing so helps us improve your experience and the functionality of the program.
Here's how:
Additionally, I've added these resources that'll help you modify your recurring templates and check all your recurring transactions and the accounts you linked them to:
You can get back on this thread to stay informed if there are any updates regarding the availability of the option. If you have any other questions about the recurring feature and other program's functionalities, please don't hesitate to keep us posted.
Congratulations on receiving the prepaid payment from your members, @cwspringshoa. I'll guide you on temporarily ending a recurring invoice in QuickBooks Online.
I understand you bill your members $75 quarterly, and you received an advance payment of $300 that you'll use for the three invoices. To pause a scheduled template temporarily, update the template type to Unschedule. This way, you can use them when needed.
To proceed, follow the steps below:
You can check out this article to learn how to update the items, customers, and company settings: Edit a recurring template in QuickBooks Online.
Here's a reference to guide you in accepting more revenues: Record invoice payments in QuickBooks Online.
This should stop sending the auto-invoice email to your members. Please let me know if you have other questions about handling receivables. I'm here whenever you need help. Have a great day.
So this is only done via a manual process? I don't want to have to "turn it off" and then "turn it on" once the credit is used up.
Yes, you're right, cwspringshoa.
We'll have to manually change the recurring transaction type to Unscheduled to stop the auto email from being sent to your customers. Then, let's turn it on again once you're ready to resume using it for future transactions.
I understand the importance of switching on and off the Recurring transactions feature. I encourage sending a feature request directly to our Product Development team. Doing so helps us improve your experience and the functionality of the program.
Here's how:
Additionally, I've added these resources that'll help you modify your recurring templates and check all your recurring transactions and the accounts you linked them to:
You can get back on this thread to stay informed if there are any updates regarding the availability of the option. If you have any other questions about the recurring feature and other program's functionalities, please don't hesitate to keep us posted.
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