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sharla-pinn
Level 1

How do I add another phone number to Bill Pay verification?

Currently the verification code is sent to my phone. My co-worker needs to be able to receive a verification code when using Bill Pay when I am out of the office. How do I add a number, or change it to our shared email?
2 Comments 2
JamesAndrewM
QuickBooks Team

How do I add another phone number to Bill Pay verification?

I'm here to help you in changing the phone number associated with your QuickBooks Online (QBO) account so that your co-worker will receive a verification code when using Bill Pay.

 

You can make changes to your accounts from the Intuit Account Manager page. You can log into your QBO account or sign in to the account manager.

 

Please note that your QuickBooks account is linked to all your Intuit products. Any changes you make will affect all of your Intuit products.

 

Whenever you're ready, here's how to log into the account manager while using QBO:

 

  1. Sign in to QuickBooks Online.
  2. Go to your Profile icon next to the Gear icon. 
  3. Select Manage your Intuit Account. It opens the Intuit Account Manager. 
  4. Go to the Sign-in & security menu.
  5. Select the Phone section. 
  6. Click the Change link beside your old phone number. 
  7. Make your changes. Follow the on-screen instructions to complete the process
  8. Select Save.

 

To sign in to the account manager, go to the Intuit Account Manager Sign-in page and use your QuickBooks sign-in information. Then, follow the last five steps above to complete the process.

 

On the other hand, if you need to update the phone number on your sales forms in QBO, you can do so by going to the Company menu in the Account and Settings page. For complete details, you can refer to this article. Change your business name, contact info, or EIN in QuickBooks Online.

 

Let me know if you have any other concerns about updating your business info in QBO. Feel free to leave a comment below, and I'll be happy to assist you. Take care and stay safe!

plung
Level 6

How do I add another phone number to Bill Pay verification?

@sharla-pinn 

Another option, use a free billing management app with the approval feature to sync with QBO.

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