Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
This answer didn't help at all. Do you know how frustrating it is that I have to use the drop down menu on each and every expenses from schedule payment to make a payment? Have your programmers fix this at once to add a setting in preferences on what the "USER" would like the default to be. Why is this even an issue? I'm spending way, way too much time dropping down on each and every expense to change it from "Schedule Payment" to "Make a Payment". Why isn't this fixed yet? Intuit definitely has the funds to fix it so fix it already.
That's fine if you only have a couple of expenses to pay. What about when you have tons of expenses to pay? Makes no sense to have to drop down on the menu. Needs to be a preference setting to make "MARK AS PAID" default.
After further research and attempting to chat with a human - I figured it out. Makes 100% no sense, but it works.
Find the Vendor bill you want to pay.
MARK AS PAID
The payment window will open and you can enter the check # you will use.
Print accordingly.
Save and Close.
Can't you simply tell us how to do it????? Why do we have to jump thru the hoops to get a simple answer to a simple issue that should be fixed via the user interface? If there is no way to click on un-click something, then you guys have a problem. Pulling my hair with frustration here.. It's a lousy response to get support to fix it.
Guys, it's JULY now and the thing is still broken!!!!!!!
I ran into this issue for the first time yesterday, July 7th and was able to print a check without any issues. Today, not so easy and as shared in my original post/reply, I couldn't get assistance from a human, so I Googled and took a leap of faith - that is when I figured out my own work around and posted.
I experienced the same frustration. I finally decided to hit the "Mark as Paid" button next to the schedule payment online button and it takes you to the screen you are used to seeing with the old "Make Payment" button. You can select the account you want to pay from.
They rob you when you let them process payments, they rob you with subscription based software, now they want more money to schedule a payment in their program. It's getting pretty ridiculous. How bout with our subscription all the stuff the software is supposed to do is included. How about that?
I appreciate your time posting here, anonymous_B.
We aim to provide the best services we have and share the experience to pay bills at your convenience. Please know that this feature is an add-on service where you can pay vendors thru debit cards or bank transfer for free.
You can also use your credit card to defer payments and earn card rewards with a minimal fee. With the new interface, you still have the option to pay bills manually by clicking the Mark as Paid button. Doing so will take you to the page where you can see the Outstanding Transactions, just like the old platform we had.
Please feel free to add a comment if you have any additional question or other concerns. Take care and stay safe.
So disappointed in QB Online, sorry I switched from the desktop version which I had used since 2000. I pay my main vendor via check, they don't accept credit cards, don't want to use ACH. Very frustrating to make this so difficult, this issue just started for me about 2 weeks ago when suddenly the "schedule payment" option popped up. Not happy...in fact me accountant told me that they advise clients NOT to get QB online to stick with the desktop. I have had issues since I switched October 19. Started when I switched from Inuit Assisted Payroll to the QB online payroll. Charged me $100.00 to amend their error. Did not pay, only reason they waived is COVID 19....B.S.
THANK YOU! This worked for me!
I absolutely HATE this and want the MAKE PAYMENT button back. Quickbooks Online is going downhill unfortunately.
Here's a work around that allows you to issue checks:
- from the vendor, check the box to the right of the bill(s) you would like to issue a check for
- in the top right corner, select the green button that says " new transaction"
- select the "check" option
From here you can enter your check number and add your bills from the right hand side.
Hope this helps everyone!
I want the Mark as Paid button to be the first thing I see. Not the Melio Schedule a payment. I click that so many times then curse out QBO.
It is a simple solution... make the button be a "remember the last choice" feature. So the people who want to use Mark as Paid or Schedule a payment don't have to waste time click the wrong thing. Especially when the thing take forever to load the page that I am only going to hit cancel on and then have to wait for the page to refresh all over again.
FIX THE D*MN PROBLEM!
Also, the fact that I am told by Intuit customer service that I have to contact Melio directly to fix a problem within Intuits program is INSANE! I pay Intuit not Melio. Who the hell gave Melio the right to hijack my account... I sure as hell did not.
This sucks. This is the kind of S*!& that is going to make another company very wealthy making a better system than this forced payment bullsh#@. MANY companies are figuring on a mass exodus from QBO.
Intuit is broken. I worked in their support years ago doing TurboTax fixes and it was a nightmare. Nothing good happens in Tucson. There are too many layers to get things done. But how I get around this problem to do checks in my business is click MARK AS PAID. You can then pull up the transaction in the line and have the ability to write a check to pay the transaction. Hope this helps.
Has this issue been fixed cuz i'm having a problem?
Welcome to the Community, @jc3922.
In QuickBooks Online (QBO), you'll have to click the Mark as Paid button when paying bills within the form. This option is similar to the Make payment function since this will route you to the Bill Payment screen where you can manage the amounts.
Also, you'll want to send product feedback to our developers to request the change of the Schedule payment option to Make Payment. I'll guide you how:
Your thoughts and suggestions are valuable to us. Rest assured that our developer team is bound to enhance the available feature in the software to suit your business needs.
Once submitted, you'll want to check our QuickBooks Online Feature Requests website to track your suggestion. From there, you can also add votes to other product requests that you think might help optimize your QBO navigation.
Just in case there are expenses you incur on your customer’s behalf when you perform work for them, you can make it billable to reimburse the cost.
You can always count on me, @jc3922 if you have any other concerns about paying bills in QBO. Feel free to post again here in the Community. Have a great day ahead.
Has this been resolved with a fix to get rid of the Schedule payment with a link to bill pay. I don't want to use bill pay and removed it from my default apps
After this many years and the price keeps going up!!!!! Someone would fix this issue and stop wasting our time.
I'm having the same problem. When I go to "pay bills" and check off the bills I want to pay, I would like for it to say "print check", but it doesn't give that option.
Good evening, @TX1060.
Thanks for joining in on this thread.
I can see how beneficial is could be for your business. Within the Pay Bills menu, there isn't an option to print a check. You can submit feedback to our Product Developers so they can consider this in the near future.
However, you can add the bills to the check and print it all at once by following this:
Review this guide as a future reference: Enter and manage bills and bill payments in QuickBooks Online.
I hope this helps answer your question about printing checks. Wishing you and your business continued success!
Id like to know how you pay employees who are not on a regular schedule. We pay by piecework and our job ends when the work is complete. We never have a regular payday. I have tried everything and the only resolution I found is to manually figure the deductions, then enter the employees as a vendor. What's the purpose of paying QB hundreds of dollars for a payroll system that only works if you fit into their little cookie cutter world?
Hey there, @frustrated00.
Thanks for chiming in on this thread. This isn't the impression we want to leave you with.
Running an unscheduled payroll should fix the problem you're having. Here's how:
Learn more about creating and running payroll through this guide.
This should do the trick. Don't hesitate to come back if you need any more assistance. Bye for now!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here