Hi, scooperdep. How are you?
I'm here to help you remove the message detach and return that's inputted in your existing invoice.
Regardless it is paid or not, we can make changes to it. Here are the steps that will guide us through the process:
- Let's go to Sales and select the Customer tab.
- In the search box, enter the name of the customer. It helps us to find the invoice easier.
- Locate the invoice you want to modify, and double click this transaction. If it is already paid, make sure to select the one which has the Paid status.
- Remove or delete the Detach and return text inside the Message on the invoice.
- Click the Save button.
- Then, Yes to confirm.
Also, you may want to visit the articles below. Both of them talk recurring transactions in QuickBooks Online, like how it is being set up and work for invoices.
That will work. Please know that you can tap my shoulder anytime you need help. I hope you're good. Take care!