Let's get the left menu options back in your QuickBooks account, Angela.
The menu options do not appear when we accidentally log in on the QuickBooks Online (QBO) login page using QuickBooks Self-Employed (QBSE) login details.
To get them back, let's make sure to sign in to the correct login website. Visit the QBSE login page and enter your login details.
If the same behavior occurs, I suggest accessing your QBSE account in a private browsing window to troubleshoot the situation.
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Shift + N
If it works, you can clear the cache in your regular browser to fix an issue causing QuickBooks not to perform as expected. Additionally, you can use other compatible browsers.
You can refer to this article if you want to switch from QBSE to QBO in the future: Upgrade to QuickBooks Online. It provides details on the steps to take when using QBO.
Don't hesitate to share your concerns about QBSE, especially if you notice any missing options. I'm here to help.