How do I remove an old employee email address from automatic cc on invoice template???

Good morning, stacie11.

Thanks for reaching out for support here in the Community. I'd be glad to show you how to remove the auto carbon copy email address. 

This can be done with just a few steps in the settings section of your QuickBooks account. Here's how:

1. Click the Gear icon in the top right corner.

2. Select Account and Settings.

3. Choose the Sales tab.

4. Click the pencil icon in the Messages section.

5. Make sure the Invoice form has been selected.

6. You can then edit or remove the carbon copy address.

7. Select Save and Done when you're finished.

I'm providing a picture below of what this will look like in your account

That will do it. The automatic carbon copy will no longer appear on your invoices after completing these steps. Please don't hesitate to reach back out if you have any other questions. Take care!

Thank you so much, Morgan.  I spent an hour hunting around various places for that.  Quickbooks strikes again.  Haha.  Again, thanks for the help!  Kind regards, Stacie

Awesome! You're very welcome, stacie11. I'm so glad I could help. You know where to come if you need assistance with anything else.

I've removed an old employees email address this way and they are still showing up in the automatic CC area every time I send out an invoice? Have you ever seen this kind of error?