I use the Quickbook Online version.  When I create invoices using the Modernized Template I had the same problem.  However, when I remove the Modernized Template as default and use the Standard Template, I was able to remove Ship To from my invoices.

I use the Quickbook Online version.  When I use the Modernized design template I had the same problem.  The Ship To appeared on my invoices even though it was turned off.  However, when I switch to the Standard template, I was able to eliminate the Ship To field from my invoices.  

We appreciate the information you've shared about removing the Ship to option in the invoice, @thrivingtoday.

We want to express our appreciation to you on behalf of the Community Team for letting us know that you're able to remove the Ship To option using the Standard template of the invoice. The information you've given will benefit other Community members who use QuickBooks.

Additionally, you can view this article for future reference regarding using QuickBooks to customize sales forms and manage invoice payments:

• Record invoice payments in QuickBooks Online
• Customize invoices, estimates, and sales receipts in QuickBooks Online

Feel free to share any information in this thread, @thrivingtoday. The Community is always here to assist you.