cancel
Showing results for 
Search instead for 
Did you mean: 
gitrserved@gmail
Level 1

How do I remove the banner from the top of my email invoice screen. There is a new option to send invoice via text that I don't use but it is there all the time.

 
4 Comments 4
RogelioL
QuickBooks Team

How do I remove the banner from the top of my email invoice screen. There is a new option to send invoice via text that I don't use but it is there all the time.

Let me share information about the new option to send invoices via text in QuickBooks Online.

 

If you have QuickBooks Payments, you will have the new option to send invoices via text. Unfortunately, even if you have no plans to use it, it will still appear on the invoice screen by default. However, the good thing is that you can freely use this feature as it has no extra charges.

 

Additionally, you can check out this article to learn about the new features in the updated invoice: See what’s new with estimates and invoices in QuickBooks Online.

 

Moreover, this article can help you personalize your invoice: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Let me know if you have any other questions about the new invoice. Keep safe.

pbb2
Level 5

How do I remove the banner from the top of my email invoice screen. There is a new option to send invoice via text that I don't use but it is there all the time.

@RogelioL gitrserved@gmail I would like to be able to remove the text banner as well.  I will never use and the banner and it is unnecessary.  Please add the option to remove the text banner.

CamelleT
QuickBooks Team

How do I remove the banner from the top of my email invoice screen. There is a new option to send invoice via text that I don't use but it is there all the time.

I hear your sentiments, Pbb2. I know that having the ability to remove the text banner from the top of your email invoice screen in QuickBooks Online (QBO) is crucial for you. This feature could enhance your experience by allowing for a cleaner and more personalized invoice presentation.

 

We always value our customer's opinions and suggestions when improving our products or adding new features. This helps us better understand how to meet users' needs. Since the option to dismiss the text banner is unavailable, I recommend sending your recommendation to our product engineers. Here's how:

 

  1. Click the Gear icon and choose Feedback.

    gear icon-feedback.png

  2. Enter your comments or product requests in the designated box.
  3. Then, hit Next to submit.

    enter feedback-next.png

 

I am grateful for your collaboration in our efforts to improve and grow. Please keep sharing your thoughts with us, as they are essential to our commitment to better serve you. If you have other questions about managing your invoices or running financial reports in QBO, please reply to this thread anytime. I'll make sure to respond promptly, Pbb2.

pbb2
Level 5

How do I remove the banner from the top of my email invoice screen. There is a new option to send invoice via text that I don't use but it is there all the time.

@CamelleT gitrserved@gmail @RogelioL Thank you for responding; however, I have already provided feedback with the gear icon for this issue along with several other issues; and it is useless.  Feedback always seem to fall on deaf ears because nothing changes and no one ever responds.  I have been dealing with an issue with the reminders list for almost a year.  I have submitted feedback many times and talked with QBO support many times, and nothing changes.  Not your fault - I am just sharing my experience with feedback and support.

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us