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lchans
Level 1

How do i stop my Quickbooks online. I am switching back to desktop

 
1 Comment 1
Steve_C
QuickBooks Team

How do i stop my Quickbooks online. I am switching back to desktop

Hi Ichans. Now that you're switching to desktop, it's pretty easy to cancel your Online subscription. Here's the instructions to do so:

  1. Click the Gear icon in the top right corner of your QuickBooks Online account.
  2. Select Account and Settings.
  3. Go to the Billing & Subscription tab.
  4. Click Cancel in the QuickBooks Online box.
  5. Select Continue to cancel.
  6. Complete the short survey, then hit Confirm cancel

After that, your subscription is canceled and you're good to go. If you have any other questions, let me know. 

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