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kristenialaccicr
Level 1

How do you write off a sale from a prior year for which the order was never shipped and the order was never paid for. It's not a bad debt.

 
2 Comments 2
john-pero
Community Champion

How do you write off a sale from a prior year for which the order was never shipped and the order was never paid for. It's not a bad debt.

Enter a current year credit memo reversing the sale and apply the c.m. to the invoice.

 

If it had been shipped but not paid for this would be a bad debt expense 

 

Or if you are Cash Basis no matter what you do, leave it alone, delete/void, with no offset or do the above, it will not change your P&L for last or this year.

ZackE
Moderator

How do you write off a sale from a prior year for which the order was never shipped and the order was never paid for. It's not a bad debt.

Thanks for reaching out to the Community, kristenialaccicr.

 

To identify how you can write off a sale from a prior year that was never paid for or shipped, I'd recommend working with an accounting professional. If you're in need of one, there's an awesome tool on our website called Find an Accountant. All ProAdvisors listed there are QuickBooks-certified and able to provide helpful insights for driving your business's success.

 

Here's how it works:

  1. Go to our Find an Accountant page.
  2. In the Find an expert in section, choose what you're looking for, then use your search field to enter a City or ZIP code.
  3. Select Search.
  4. Browse through the results and find one that works best for your business. You can click on each ProAdvisor's profile to learn more information about them.

 

Once you've found an accountant, they can be contacted through their Send a message form:

  1. Use the available text box to introduce yourself. Be sure to include details about which services you're looking for.
  2. Enter your appropriate info in the Your nameYour email, and Your phone number (optional) fields.
  3. Hit Send message.


You'll additionally be able to find many detailed resources about using QuickBooks in our help article archives.

 

Please don't hesitate to send a reply if there's any questions. Have an awesome day!

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