Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
posted
Best answer July 23, 2020
Solved
Best Answers
How are you doing, RationalKaren?
I'm more than happy to show you how to reset the Sales No. sequence.
QuickBooks Desktop will automatically pick up the last sequence from a prior sales receipt. Regardless if you delete the "-W" suffix from the saved receipts, it will still appear on the next one (it's technically not a new transaction).
To reset this, you would want to simply remove the suffix from the new sales receipt and save it. QuickBooks will start using the next sequence without it. This is observed from the screenshots below:
After deleting the suffix from the new sales receipt:
It's a simple but effective solution to reset the sequence. Also, I'm sure you'll have other things to do for your sales and customers. I'd recommend reading the articles for guide and details on managing them. Click here to go to the list of customer-related articles.
Other QuickBooks Desktop Enterprise topics can also be found in this page.
Reach out to the Community space or to me again if you have other concerns with QuickBooks Desktop. I'm always open to address them and answer your questions. Hope you'll have a wonderful day ahead.
How are you doing, RationalKaren?
I'm more than happy to show you how to reset the Sales No. sequence.
QuickBooks Desktop will automatically pick up the last sequence from a prior sales receipt. Regardless if you delete the "-W" suffix from the saved receipts, it will still appear on the next one (it's technically not a new transaction).
To reset this, you would want to simply remove the suffix from the new sales receipt and save it. QuickBooks will start using the next sequence without it. This is observed from the screenshots below:
After deleting the suffix from the new sales receipt:
It's a simple but effective solution to reset the sequence. Also, I'm sure you'll have other things to do for your sales and customers. I'd recommend reading the articles for guide and details on managing them. Click here to go to the list of customer-related articles.
Other QuickBooks Desktop Enterprise topics can also be found in this page.
Reach out to the Community space or to me again if you have other concerns with QuickBooks Desktop. I'm always open to address them and answer your questions. Hope you'll have a wonderful day ahead.
Since the issue persist even after manually entering a new number @SB121, we can utilize the Verify and Rebuild tools in QuickBooks Desktop (QBDT) to address the problem of sales receipt numbers not auto-generating.
Before you proceed, please ensure that your QBDT account is updated to the latest version to access all the latest features and improvements.
The Verify tool identifies common issues within a company file, while the Rebuild tool resolves them. Here’s how:
- Go to Window, then select Close All.
- Go to File, then choose Utilities.
- Select Verify Data. If you see:
- QuickBooks detected no problems with your data — your data is secure, so you don't need to do anything else.
- If you see an error message – you can search on our QBDT support site to learn how to fix it.
- If your data has lost integrity – damage to your data was found in the file and we have to rebuild your data.
To rebuild the data in your company file, please follow the steps provided below:
- Go to File, then select Utilities.
- Click on Rebuild Data.
- Follow the on-screen instructions, then press OK.
- Select the place where you want your backup file to be saved, then tap OK.
- Enter a new name in the File name. Click Save.
In case you want to personalize your customer reports to reflect the information that matters to your business, you can refer to this article: Customize reports in QBDT.
We're always available to help you out if you have any other concerns about sales receipts.
