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Hello there, @clw28. I have here a suggestion on how you can fix your duplicate sales from 2021 in QuickBooks Online (QBO). This way, you can keep your books updated and manage your transactions accordingly.
Yes, you may post all unposted invoice payments in one bank deposit and then do a reversal entry for all of those bank feed deposits that duplicated your sales. However, since all the real bank deposits come thru the bank feed and are posted through the created bank rule, you can also opt to manually delete the duplicates. Here's how:
- Go to Bookkeeping, select Transactions, then select All Sales.
- Find the duplicate transaction. In the Action column, click the dropdown and select View/Edit to open the transaction.
- If you want to include the date and reason you’re voiding or deleting the transaction, enter that info in the Memo or Message section. Then select Save.
- Click More in the footer. Then select Void or Delete.
- Select Yes to confirm.
To learn more about voiding or deleting transactions in QBO, please refer to this article: Void or delete transactions in QuickBooks Online.
Then, in case you choose to create a reversing journal entry to void your duplicate transactions, you can check out this article as your guide: Void a transaction in another period.
Also, I would encourage you to reconcile your accounts every month. This effectively manages your income and expense transactions and detects any possible errors. For the step-by-step guide, please check out this article: Reconcile an account in QuickBooks Online.
Keep me posted if there's anything else you need or concerns about fixing your duplicate sales in QBO. I'm always around to help. Take care, and have a great day, @clw28.
