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Baker1628
Level 1

How to restore previous copy of company file?

Upgraded to Quickbooks online few months ago.  Made some changes to the company file and need to restore the company file to January 19, 2024.  How do I restore this file?  I have Quickbooks Basic Package.

2 Comments 2
JaeAnnC
QuickBooks Team

How to restore previous copy of company file?

Hello there, @Baker1628.

 

Currently, the Online Backup and Restore app is only available in QuickBooks Online (QBO) Advanced. Since you're using the basic plan (Simple Start), I recommend searching for a compatible third-party application that can assist you in restoring your company file. Here's how:

 

  1. Go to Apps and select Find Apps.
  2. Search the keyword Restore in the search bar and press Enter.
  3. Select an app and click Get app now to integrate.

 

Moreover, you can utilize the audit log in QBO to track your activities. Doing so will help you see who made changes to your books or recreate any deleted transactions.

 

Keep in touch if you have other questions about restoring your company file in QBO. The Community team is here to offer assistance. Stay safe.

4Gal
Level 11

How to restore previous copy of company file?

@Baker1628 

You can use your latest company file editted on Jan 19, 2024 and convert it to QBO. You can use the trial version of QB Desktop to access it for good if required.

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