How to split a single deposit from a customer into invoiced revenue and non invoiced revenue?

Good morning, @blueview1901.

How's your day going so far? I hope all is well. 

You can certainly split a single deposit from a customer in QuickBooks Online. I'm including some steps to help walk you through the process below. 

1. Go to Sales, then click on Invoices.
2. Find the invoice to which you want to deposit, then hit Edit.
3. Enter the amount in the Deposit field.
4. From the Deposit to dropdown menu, choose Payments to deposit or Undeposited funds.
   Note: If you select a bank account, it won’t show up on your deposit detail report. The deposit detail report only shows deposit transactions and payments deposited directly to the bank.
5. Tap on Save and close.

That should do the trick. For additional information, check out Add a Deposit to an Invoice in QuickBooks Online. 

I also wanted to mention our new QuickBooks Live Expert Assisted Bookkeeping. Here you can find help with tricky accounting questions to make the bookkeeping process a breeze. Our team of experts can help with common issues such as: 

• What accounts you should add in QuickBooks
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Please know I'm here if you have further questions or concerns. Don't hesitate to reach back out. Have a good one! 

Good morning, thank you but that doesn't help. Here us the scenario. 1 customer check payment $400. One invoice $125. 2nd invoice $150. 3rd item is a non-invoiced item of $125 for service, tota; $400.

When I go to SALES>INVOICE>EDIT there is NOTHING THERE about DEPOSIT.

THANK YOU THANK THANK YOU! That solves my problem!

I'm glad to know that the resolution provided by my colleague was able to help you resolve the issue you had with splitting a transaction, @blueview1901.

For future reference, you can read this article to help you reconcile your accounts in QuickBooks Online: Reconcile an account in QuickBooks Online.

Don't hesitate to click the Reply button below if you have other concerns with managing bank transactions in QuickBooks Online. The Community is always here to help. Have a great day.

Greetings, stumped again. The first part of your answer, still works. The second part of your answer, QBO seems to have "changed."

Now, let's open one associated invoice.DONE

Hover to the Sales menu. Locate only one invoice included.DONE
Press Receive payment.DONE
In the Outstanding Transactions area, tick all the entries needed. DOES NOT EXIS
Save and close.

Please allow me to correct my most recent comment

 When I do steps 1-4 it deposits my $250 check is deposited as follows:

$125 in SIGNING SERVICE BANK to account AR as directed

$125 in SIGNING SERVICE BANK to a different account

Total Deposit $250

When I do the subsequent steps, SALES>INVOICE>SPECIFICE INVOICE>RECEIEVE PAYMENT>OUTSTANDING TRANSACTIONS>SAVE AND CLOSE

I now have a $250 Deposit in SIGNING SERVICE BANK and a $125 deposit in SIGNING SERVICE BANK for a total deposit of $375 but I only deposited $250?

Am I missing something?

Hey, @blueview1901. 

Thanks for coming back and asking some additional questions. 

To clarify a few things, can you provide us with a screenshot of both of them? 

We want to ensure you get this taken care of as soon as possible. I'll be waiting for your response! 

Here is first shot

Here is 2nd

I appreciate you returning to this thread and providing us screenshots, @blueview1901. I'll outline the step-by-step process for splitting a single deposit into invoiced and non-invoiced revenue.

Once you've created invoices for the two transactions amounting to ($125 and $150), we can proceed with redoing the changes you've made and editing the current bank deposit. This time, let's ensure to include line items for the invoiced and non-invoiced amounting to $400 and associate it with the same customer:

1. Go to the Magnifying glass icon.
2. Search and open the deposit you've created.
3. On the first line, select the Accounts Receivable (A/R) in the Account column and set the amount to $275.
4. Select the same customer you choose when creating invoices in the Received From dropdown.
5. On the second line, select the appropriate category you used to track the service income, then set the amount to $125.
6. Click Save and Close.

Once done, let's link the deposit to the invoices to mark them as paid:

1. Go to the + New icon and select Receive Payment.
2. Select the same customer.
3. In the Outstanding Transactions section, put a checkmark on the two invoices.
4. In the Credits section, select the Deposit amounting to $275.
5. Once done, click Save and Close.

Moreover, you can run financial reports in QBO and get an overview of your business performance.

Please comment below if you need further assistance splitting a single deposit into different sales transactions. Have a productive day.

Please allow me to clarify. There are NOT 3 invoices. SIGNING SERVICE is when I hire other notaries to do the work I invoice the title company with a QBO invoice.. PERSONAL SIGNINGS, ones I do myself for title companies, are NOT invoiced in  QBO

Invariably, title companies will pay me on the same check for a SIGNING SERVICE invoiced transaction and a PERSONAL SIGNING non-invoiced transaction. How on the Good Lords Green Earth do I record it so the invoice can reflect as paid?

Thank you very much for your assistance. That worked and I've got it now. My other remaining problem lies wit QB because mwhen I enter a BANK DEPOSIT and enter the check # as the reference #, you cannot search and find that transaction searching for the reference #. QB says that reference # cannot be found. When I enter the check # in the reference # spot for receiving payment for an invoice you can find it every time.

QB is SUPPOSEDLY been working on this for several months, but still, no solution, updates, or anything. It's MADDENING. If you put a number in the REFERENCE of ANY transaction you should be able to search for it and find it! What good is the reference # if you cannot search and find it?

We'll provide more details about how the Search feature works inside QuickBooks Online (QBO) and track all your recordings accurately, @blueview1901.

The Search feature tracks transactions like invoices, sale receipts, bank deposits, and other transactions in your company file. Thus, tracking bank deposits using specific details like reference numbers added in the Add funds to this deposit section isn't possible. You'll need to manually search the transaction and access it to review information on your recordings.

As a workaround, you can consider generating the Deposit Detail report and filter it to show the data that you need for your business. We'll outline the steps to get you going:

1. Access your QuickBooks Online company.
2. On the left navigational bar, click the Reports tab.
3. In the Search bar, enter Deposit Detail. Click on the result.
4. Select or add a specific reporting period. Edit the filters to tailor it to your business needs.
5. Once you're ready, click the Run report button.

If you wish to add more details or specification to the report, refer to this page: Customize reports in QuickBooks Online.

You can also enter Sales receipts whenever you render personal signing services to your customers instead of adding it as a line item in the Add funds to this deposit section. Doing this will help you track personal signing income right away.

In case you wish to send a feature request to improve the Search feature inside the program, feel free to check this page for further guidelines: How do I submit feedback?

Moreover, here are some articles to help you personalize sales forms and keep your current report settings for future use inside QBO:

• Customize invoices, estimates, and sales receipts in QuickBooks Online.
• Memorize reports in QuickBooks Online.

The Community team is consistently available to assist you with any inquiries regarding transaction tracking or managing bank deposits within QuickBooks. Please feel free to visit us or leave a comment below, and we will respond to you promptly. Stay safe.