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Hi there, @Grayduck.
Allow me to provide you with the steps on how to do it. Here's how:
- Go to Sales.
- Select Invoices.
- Find your Deposited invoices and click one of them to manually edit them.
- A pop-up will show inside there, click Edit invoice.
- On the upper right click the blue-colored phrase that states Payments made.
- The amount applied will show, click the date.
- You'll be routed to the Receive payment form for it. Below the Outstanding transaction click the Invoice that has a checkmark to unapplied the payment.
- Click the Clear Payment button.
- Tap in Save and close.
- A prompt will show that states "The transaction you are editing is linked to others. are you sure you want to modify it?" You'll just need to click Yes to save it.
Once done performing the steps above, you'll see the transaction as no longer deposited invoice.
Additionally, I'm leaving you this article if you'd be interested in personalizing your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.
Click the Reply button below if you need additional help in managing your invoices. I'll be happy to help. Keep safe and have a blessed week.
