I am a Quickbooks Online user, and a year ago subscribed to the Online Bill Pay service. I am still getting billed monthly charges, but is this now free?

Hi there, bomo5. 

Thank you for reaching out to the Community. QuickBooks Bill Pay service for free for your first month. Your free one-month trial includes 20 payments. Additional sets of 10 payments will be billed at $6.95 per set. After your free trial, you will be charged $15.95 for up to 20 payments a month and $6.95 for each additional set of 10 payments. 

You'll also want to read these articles to learn more about Online Bill Pay, and Intuit QuickBooks Bill Pay Service. This will provide you answers to frequently asked questions about it.  

Please keep in touch with me here should you need any further assistance regarding pay bill in QuickBooks. The Community always has your back. Stay safe!

@bomo5 

Can you cancel your QBP service? You may open a separate Melio account for free and pay your bills for free also to integrate with your QBO.

https://melio.grsm.io/quickbooks

Got it - thanks. That was the answer I was looking for. Hopefully the phone support folks can get this same information. There seems to be a void in the their Online Bill Pay knowledge base - perhaps just has not been integrated post-acquisition. Anyway, much appreciated - thanks!