I am trying to make a payment and it says the bill payment already exists. Can I save anyway ?

Thank you for posting here in the Community, @sabrinasfaraujo.

I'm here to help and share some information about paying bills in QuickBooks Online (QBO).

If you're referring to the bill created, you don't have the option to make a payment again if the bill was already paid. The payment status will be changed automatically to Paid once payment is done.

To check for the bill status and the payment, you may review the vendor's transaction list individually.

1. Click Expenses at the left pane.
2. Select Vendors.
3. Look for a vendor.
4. You can review the transactions for that specific vendor under Transaction List.

If you're referring to the transactions under the Banking/For Review tab you may need to find a match for the bill payment. For additional reference about matching transactions, you may check this article: How to add and match downloaded banking transactions.

Stay in touch if you have any other questions. Have a good day!

Sorry, still have the same issue. Im trying to pay my customer's bill, however says already exists. Can I change the number?

Sorry. I have the same issue. I'm trying to make my vendor's payment (only part of the total) and the message is showing up again. What can I do ?  

Hi @sabrinasfaraujo,

Allow me to join in this thread and help you successfully record a vendor payment.

The information provided by my colleague @Angelyn_T is correct to check if payment is already created.

If everything is checked and verified, please proceed to the payment and change its number.

Here's an article you can read through and be expert in making a payment: How to Enter and Pay Bills?

Please leave a comment below for your other concerns. It'll be our pleasure to help.

Having EXACT same problem.  trying to "partial pay" an outstanding bill.  when i use the + then indicate the amount, then say payonline, it puts the full amount back to be paid.  this needs to be fixed.  bruce

This is 100% NOT working in the new "pay online" because i have some A/P in the system that have partial payments already posted, i wanted to make another partial payment.  Hit + then changed amount i wanted to pay, but it forced the full balance.  i had to go back to using a paper check.  Stinks!  bruce

this ONLY works if you pay the full amount.  otherwise, you need to print an actual check.