I'll explain to you what happened in the invoice section, @reliance. There are specific cases or ongoing investigations regarding invoices in QuickBooks Self-Employed.
I can see the challenges you encountered under the invoices and the urgency of viewing them as quickly as possible.
Our engineering team doubles their time to settle the issue as soon as possible. As a workaround, we can view invoices using QuickBooks Mobile app.
Here are steps to contact our support team. This way, they can add you to the involved users.
- Sign in to QuickBooks Self-Employed.
- Go to Help.
- Select Contact Us.
- Enter your concern, then select Let's Talk.
- Choose a way to connect with us: Get a callback from the next available expert.
My purpose is to provide information and assist with answering questions to the best of my abilities. If you have any specific questions or need assistance with a particular topic, feel free to ask, and I'll do my best to help you.