I can help you with editing your invoice, @freeindeed.
The error you're having with invoices can be caused by the piled-up cache in your regular browser. A regular browser's cache stores temporary internet files from your browsing history. However, as it collects too many files, this may cause performance issues in your account.
I've got some steps to help fix this issue. First, sign in to your QBO account using a private browser. This helps isolate the issue since it doesn’t store data in the cache.
Here are the following keyboard shortcuts:
- Safari: Command + Shift + N
- Mozilla Firefox: CTRL + Shift + P
- Google Chrome: CTRL + Shift + N
- Microsoft Edge: CTRL + Shift + N
If it works, here's how to clear cache and cookies to fix issues when using QuickBooks Online. Restart your browser right after. You can also try to log in to your account using other supported browsers (Firefox, Google Chrome, Safari, Microsoft Edge) if the steps above didn’t work.
Once you've received their payment, follow these steps on how to record invoice payments in QuickBooks Online.
Let me know if you need further help with your invoices by leaving a reply below. I'm always here to assist. Keep safe, and have a wonderful day!
