I changed my phone number and do not have access to it. Need to change my number on QB self employed. How do I do that without getting a confirmation txt to my old no.?

Hello there, Sakar. I aim to ensure you can change or update the phone number linked to your QuickBooks Self-Employed account.

In your case, I recommend using the recovery form since you don't have access to the old number. We'll process your request within one working day. Our business hours are Mondays to Fridays, from 8:00 AM to 5:00 PM PT.

For security purposes, please be aware that only you can change your Intuit Account details. We are unable to access or alter your information.

When submitting your request via the account recovery form, please keep the following in mind:

1. Please ensure to take a high-quality photo or scan your identification using your mobile device. It can be a driver's license, state ID, passport, or notarized document.
2. Provide what you need to update, all the necessary information tied to your account, and upload your ID or document in the Account Recovery form.
3. Look for an email containing the follow-up steps to successfully change your mobile number, which will be sent to you from no_response@intuit.com within one business day.
    

For more information, refer to this article: Recover your Intuit Account if you can't sign in.

If you need further guidance in completing this, I recommend contacting our customer support team. Our experts have all the tools and expertise to check your account in a safer environment and assist you with your requests.

Moreover, you can update your email address or any details someday. Check out this article for instructions on how to do so:  Update or change your Intuit Account sign-in information.

Once you've completed the steps above, I'd love to hear how everything went, Sakar. I want to ensure all the information connected to your account is correct. 

I don’t know how to change my phone number 

You can modify your phone number directly from the Intuit Account Manager page, Cartersharif. I'll show you the steps below.

Here's how:

1. Click this link: Intuit Account Manager. Then, use your login credentials for QuickBooks.
2. Choose Sign-in & security,
3. Tick the Phone field, then select Change.
   
4. Input your new phone number in the designated field.
5. Once done, hit Save.
   
6. If you encounter a prompt that requires you to verify the process via text or voice message, follow the on-screen instructions to proceed.

For additional reference about this procedure, click this link: Update or change your Intuit Account sign-in information.

You may also get a copy of all your data and activities in QuickBooks. It can help you review all your files and business transactions in a given period.

If you encounter another challenge when editing your phone number or other information in QuickBooks, tick the Reply button. We're committed to helping you promptly.