I have a number of questions

I'm glad you made it here, Lalemand1.

A negative balance in the expense account indicates an income rather than an expense. To fix this, you'll want to trace down the transaction that's causing this negative amount from your Profit and Loss report.

Here's how:

1. Go to Reports.
2. Choose Company & Financial.
3. Select Profit & Loss.
4. Click the total amount from the Total Expense.

I'd also love to share the following resources for your reference on the different task made in QuickBooks Desktop for Mac:

• QuickBooks Desktop for Mac Users Guide.
• QuickBooks Desktop for Mac Resources.

I'll be right here if you need with anything about QuickBooks. Wish you all the best.

So if the entire month is showing all transactions as negative, both income and expenses, how do I find and fix that?

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@Charies_M wrote:

I'm glad you made it here, Lalemand1.

 

A negative balance in the expense account indicates an income rather than an expense. To fix this, you'll want to trace down the transaction that's causing this negative amount from your Profit and Loss report.

 

Here's how:

 

1. Go to Reports.
2. Choose Company & Financial.
3. Select Profit & Loss.
4. Click the total amount from the Total Expense.

I'd also love to share the following resources for your reference on the different task made in QuickBooks Desktop for Mac:

 

• QuickBooks Desktop for Mac Users Guide.
• QuickBooks Desktop for Mac Resources.

I'll be right here if you need with anything about QuickBooks. Wish you all the best.

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Ok, this might help answer some questions. I have a custom windowed opened for checking the month of Marches transactions, and many of the invoice have 2, 3 5, or more of the same copies, shown in the window, but that isn't how it shows up when I go to each customers account? Is the an easy way to fix? Delete all transactions, (invoices) and make all new ones?

Welcome back to the Community, @Lalemand1.

Thanks for adding more details and a screenshot of your concern. This gives me a clearer picture of what happened to the issue.

Based on the details shared, it looks like you’re using the Progress Invoicing feature. That’s the reason why there are duplicate invoices showing on the report.

Let’s add the Item column to show which product each line item is associated with. Here’s how:

1. On the report’s page, simply tap the Options menu in the upper right hand.
2. Another window will open showing all the items you can add.
3. From there, mark Item and then hit OK to save the changes.

The report you opened is like a ledger of the customers’ transactions. You don’t have to delete the invoices since it displays the breakdown of the transactions.

I also suggest pulling up the Profit and Loss statement to see the summary of your revenues, costs, and expenses incurred during a specific month. From there, check if it still shows a negative amount (income and expenses).

If it shows the same result, I recommend contacting our Technical Support Team. They have to view your transactions and drill down each entry.

This can help them identify where the issue is stemming from and find a permanent solution. Here’s how to reach them:

1. Let’s go to the Help section of the company file to see the contact details.
2. Choose QuickBooks Desktop Help to open the Have a Question window.
3. Hit the Contact us link to see the Contact Us screen.
4. Tap the Search for something else link and then enter the issue in the field box.
5. Press Search to display the Start a Message menu.

For future reference, let me share this article containing all tasks you can perform in QuickBooks Desktop for Mac: User Guide.

Reach out to me if you have any other concerns or questions about the product. Please know I’m always ready to answer them for you. Have a good one.

Yes, turns out that was a detailed report, which lists each item on each invoice. While that's nice, it still doesn't tell me why March is showing a negative in Income and in Expenses?

Hi there, Lalemand. 

A negative amount in your expense means an income. Negative income amounts on the other hand can be caused by the negative amounts we entered when recording a transaction. 

From the detailed report we pulled up, we can open the transactions to see if there were negative amounts created. Thus, it reported as a negative amount. We can modify the amounts if necessary. 

I also suggest reaching out to an accountant so they can advice on what needs to be done. This ways, we won't mess your books. 

Feel free to get back to me if you have other questions. Thanks!