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alex71
Level 1

I have deleted a invoice, then I want to use the old invoice no. How to do ?

 
4 Comments 4
vpcontroller
Level 11

I have deleted a invoice, then I want to use the old invoice no. How to do ?

@alex71 

 

To manual change the Invoice number:

 

Gear icon on top > Your Company > Account and Settings > Sales > Sales form content > Custom transaction numbers > On > Save.

 

Once it's on, you can manually change the invoice number. You may want to turn this off again if you want auto-sequence again.

 

 

custom-transaction-numbers1.PNG

john-pero
Community Champion

I have deleted a invoice, then I want to use the old invoice no. How to do ?

Good answer @vpcontroller for the other question lol.

 

However, to this question , once deleted - invoices can not be reinstated. There is no wayback machine that will recover anything deleted. There is not even a "revert" button as in desktop versions that allow reversion to original during an edit but prior to saving.

 

Audit log can help you see what might have been in something deleted but no method exists outside of having used  a third party tool prior to deletion 

vpcontroller
Level 11

I have deleted a invoice, then I want to use the old invoice no. How to do ?

@john-pero 

 

"I have deleted a invoice, then I want to use the old invoice no. How to do ?"

 

I don't see asking for restating the same invoice. It's asking for using the same OLD INVOICE NUMBER. 

If you see it that way, that' fine with me. #LOL

john-pero
Community Champion

I have deleted a invoice, then I want to use the old invoice no. How to do ?

My bad. I accuse you of responding to a different thread and it was I that did so. I thought it was about resurrecting a deleted invoice - hence my instructions that had nothing to do with it.  Blame it on working from home, lol

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