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Join nowHi there, rick-crum.
I see that you're familiar with the process of saving and linking the bill through Pay Bills. I'd like to share some possible reasons why the saved bill is not showing on the Pay bills lists.
It could be that we accidentally created a bill payment to it, or possibly it is caused by the dates set up within the Pay bill page. If we are sure that we haven't made a payment to this bill, we can go back to the Pay bills lists and filter the correct due dates of the bill.
To guide you further, you can follow these steps:
If these steps won't help you view the bill on the pay bill lists, we can try logging in to a private browser. It could be that the problem is caused by having too much cache in our browser. You can use the shortcut keys below to access incognito window, depending on the browser you're using:
If it works fine, go back to your main browser and clear the cache to remove any browser-related issues and help QuickBooks to respond properly. Also, you can other compatible browsers in QuickBooks Online, where you may find the ones that work best for you.
Then, you can run the Transaction List by Vendor report to show the bills and bill payments for each vendor. For more tips on how to customize the report, you can check out here.
You can update or go back here if you need further assistance with this matter. I'll be here to help you out. Take care!
I am not replying to offer a solution but I am stating that we have experienced the same problem. Bills entered for vendors and saved (the software says it was saved), do not show up in the Vendor's list of bills to be paid or already paid - they disappear. I have not tried the suggestions shown below, but will try that. If anyone has any other suggestions, I'd be interested in hearing them.
Ginny
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