I'm here to help you determine why the quantity of your inventory items shows zero in QuickBooks Online (QBO), @annahmolaccts-gm.
When you purchase your inventories, QuickBooks automatically increases the quantity on hand by the number of items you receive. Your inventory quantity will decrease once you process sales transactions. With this, I'd recommend pulling up the Inventory Valuation Detail report. This way, you're able to check what's causing the reduction of your inventory item's quantity.
Here's how:
- Go to the Reports menu.
- Type in Inventory in the search box and choose Inventory Inventory Valuation Detail.
- Set the Report period and/or select the Customize button to focus on other details that matter most.
- Click Run report.
I've attached screenshots below for your reference.
![82.PNG 82.PNG](https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/70102i5F514E6384A3121B/image-size/large?v=v2&px=999)
![83.PNG 83.PNG](https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/70103i423BA0F2CBEA762D/image-size/large?v=v2&px=999)
Additionally, you can use reports to check inventory status and performance. Doing so will let you see your best sellers, what’s on hand, the cost of goods, and more. If you wish to learn more about this, you can check out this article: Use reports to see your sales and inventory status.
Also, in case you'll discover that you have either more or fewer of an item than the program displays, you can adjust its quantity on hand. This ensures you match what you have in stock. For detailed steps, check out this article: Adjust Inventory Quantity On Hand.
Let me know in the comments below how it goes. If you have other inventory concerns, I'm just around to help. Take care always