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I reconclied a credit from a vendor but it still shows on my payables. How do I clear it from there?

 
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Rose-A
Moderator

I reconclied a credit from a vendor but it still shows on my payables. How do I clear it from there?

Glad to have you here, accounting30.

I'm here to help you with clearing a vendor credit on your accounts payable in QuickBooks Online.

 

To clear a vendor credit on the Accounts Payable, you either look for the bill or expense where it should be linked to. Or, you can process a vendor refund check to a vendor credit.

 

Here's how:

  1. Select the Plus icon (+) on the Toolbar then Bank Deposit.
  2. In the Add other funds to this deposit section, fill in the following fields: 
     Received from: Select or enter the vendor name.
    Account: Select the Accounts Payable account.
    Amount: Enter the check amount.
  3. Select Save and close.

Here's a recommended article that you might find helpful: Issuing vendor credits and refunds.

 

I'll be here if you need further assistance. Happy Holidays!

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