I see you want to transfer funds from a checking account to QuickBooks Checking, alyssiab. I'm here to help you sort things out so you to proceed with ease.
I'd like to confirm if there's a specific error message during the transfer process. If yes, kindly give us additional information about it. This enables us to investigate it further and provide a solution.
It's also likely that the browser cache is stored for a long period of time already. Which causes the browser to behave strangely. In the meantime, I suggest performing some basic troubleshooting steps. This way, we'll know if you're experiencing a browser-related issue.
Let's start by logging in to your QBO company using an incognito window. See these shortcut keys to open it:
- For Firefox or Microsoft Edge, press Ctrl + Shift + P.
- For Chrome, press Ctrl + Shift + N.
- For Safari, hold down Command + Shift + N.
If this works, then you'll have to clear your regular browser cache. This prevents unusual behavior of the browser.
Otherwise, use another compatible browser for an enhanced QBO experience.
I've also added some articles to find out more details about QuickBooks Checking.
Keep us updated. We want to make sure you're able to do the transfer perfectly. We're available 24/7 to back you up with your QuickBooks or banking concerns. Keep safe always!
