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Erics29
Level 1

Imported invoices to quickbooks desktop does not include ACH link in invoice email

Hi all, we have our Quickbooks account setup so that if a client's preferred delivery method is set to "E-mail" and we import an invoice, it will automatically add it to the "Send Forms" window so we don't have to click into each invoice and manually select "Send Later". However, when I do this the link for ACH payment is missing. If I remove the invoice from "Send Forms" window and then manually add it back, the link appears, but I don't want to have to do this as I often import 100+ invoices at a time. Is there a solution to this?

2 Comments 2
Mark_R
Moderator

Imported invoices to quickbooks desktop does not include ACH link in invoice email

It's good to see you here in the QuickBooks Community, @Erics29.

 

I'll share some information about managing invoices with the ACH link and help you from there.

 

When you process online invoice payments, the ACH link will only be available if you create and send the invoice within your QuickBooks Desktop (QBDT) company file. Thus, imported invoices don't include the ACH link when sending the invoices to your customers.

 

I understand that you have a lot of invoices to import and its time consuming to send them one at a time to your customers. Therefore, you'll need to create and send the invoices within QuickBooks to include the ACH link.

 

You can check out this article to learn more about processing payments in QBDT: Take and process payments in QuickBooks Desktop.

 

Just in case you want to know when QuickBooks deposits customer payments into your bank account, feel free to read this article for more information: Find out when QuickBooks Payments deposits customer payments.

 

Don't hesitate to leave a comment below if you have other concerns or follow-up questions about processing payments. I'm always here to help.

Fiat Lux - ASIA
Level 15

Imported invoices to quickbooks desktop does not include ACH link in invoice email

@Erics29 

How did you import your invoice data? IIF or a 3rd party tool?

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