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I have a section 8 tenant that pays a small portion of the rent, while the Housing folks pay the majority. I currently invoice the full rent as a single line item. Problem is the Housing agency pays on time, but the tenant does not. I am currently applying Housing payments to the oldest balances first, which includes the tenant portion responsibility. This results in multiple open invoices with payments usually spanning more that a single invoice. Reconciliation is tough. Is there a better way to handle this?
This is the same reply I made to your other, similar post:
As long as you're using Receive Payment (New > Receive payment), you can divide the payment between invoices as you see fit and the bank deposit will match the total payment. For example, if you receive a $1,000 payment, you can divide it up between as many invoices as you want on the Receive Payment screen and the $1,000 total deposit will be deposited to the account chosen in the 'Deposit to' drop-down. That makes the bank rec easy. Are you doing it some other way?
Yes. That is true. But, it doesn't help me answer the tenant when they call and ask this question: "Exactly what month is this left over charge for $50.00. I pay my rent.every month."
An option for you is to add the previous month(s) late fees to the current month's invoice as separate line items. You can issue a credit memo for the late fees that you are forwarding to the new invoice or, if you're a cash basis taxpayer, you can remove the late fees from those invoices.
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