Is anyone else getting strange line items on bills called "Melio Account Change"?

If you are signing up for a separate Melio account for free and integrate it with QBO, they will charge processing fee except for bill payment by ACH and first 2 paper checks for every month.

https://melio.grsm.io/pricing

Hello, @candice11.

We want to ensure that you get the necessary information you'll need about those line items on the bills. Since the bill show that Melio changed the account, we suggest contacting the Melio Support team for further assistance. One of their representatives will assist you in investigating the cause of the issue. 

You can get in touch with them by clicking this link and scrolling down to the Contact section for their complete contact information.

These articles are to further guide you in monitoring your bills and other vendor transactions using QBO: 

• Expenses and Vendor topics for QuickBooks Online.
• How to add a preferred vendor and create a purchase order for that vendor.

Feel free to leave a comment below if you require further assistance with line items on bills. Keep safe.

Yes!  It's so frustrating!  If I change a bill or a vendor credit as soon as I go to apply my updated vendor credit to the bill - it looks like the bill reverted back or nothing was changed.  It's so frustrating.   melio just creates a line and places a credit or a balance to random G/L code to make the invoice revert back to its original price. 

Hi there, Kristin. 
 

I totally understand that this has been a challenge on your end.  With this in mind, I recommend reaching out to Melios's contact support, for they have a complete understanding of this issue since this happens within their system.

If you want to learn more about Bill Pay by Melio, you can read this article: Bill Pay by Melio for QuickBooks Online.

For more questions about payments or any QuickBooks-related concerns, route back yourself here. I'll be happy to help you. Take care always.