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I agree with you. It is awful!
I think this was a terribly managed implementation of the update!
First of all, the interface is terrible compared to the previous invoice interface. Yes, you can now add a logo. Gee whiz! ... but at what expense!!!!
I have invoices that disappear from the desktop version of the app and can only be viewed on the phone version. I also lost the ability to export the invoice to a file with a name that makes sense. right now when you export you get a file with name pdf.pdf
I am trying to archive my invoices and are being forced to export then manually rename the file to something that makes sense.
Why did we have to experience these issues?
Don't they have a beta version of the application that they can experiment on? What user approved changing exported invoices name to pdf.pdf ??
It is ridiculous to see this happen in 2023.
We appreciate and have taken note of your feedback about the new invoice interface, ricardo22.
Customer feedback is crucial for improving software functionality and meeting user needs. I also encourage you to submit a feature request regarding the appearance and layout of the Invoice menu.
Here's how:
Additionally, I would like to share some additional resources and guidance that may be helpful to you while using QBSE:
If you have any further questions or need assistance with invoices and customer payments, please don't hesitate to ask. We are here to help, and you are always welcome to reach out for support.
Let's ensure you can utilize the search feature in QuickBooks Self-Employed (QBSE), vdpimaging.
I've replicated your concern, and I was able to successfully use the search tool. To ensure we're on the same page, can you check if we have the same view? Please refer to the screenshot below.
If so, let's access your account using a private window. This way, we can determine whether this is a browser cache-related issue. The cache helps web pages to load quickly. However, excessive of it can lead to problems that impact the system's performance.
Here are the keyboard shortcuts:
If it works, clear the browser's cache. Doing so deletes all the data from your browser and optimizes its performance. Using other supported browsers also helps us verify if this is a browser-specific issue.
In case you're referring to something else, I suggest sending an image of your invoice page. This way, we can check the cause of the problem.
Please keep us posted if you need additional assistance managing your account. We always have your back.
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