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mewilson427
Level 1

Is the management reports section not working for everyone else?

None of the reports are exporting and I'm getting an error message when trying to preview the saved reports

1 Comment 1
Carneil_C
QuickBooks Team

Is the management reports section not working for everyone else?

A stored cache can be the cause of this unusual behavior, mewilson427, which interferes with your management reports in QuickBooks Online (QBO).

 

Before anything else, I'd like to ask what specific error you encountered when exporting your management reports. This way, I can provide you with an accurate resolution.

 

In the meantime, we can clear your browser's cache and cookies for a fresh start. It can help eliminate unexpected behavior, such as issues with your display preferences. If the problem persists, we can use a different supported browser to narrow down the problem.

 

Also, have you heard about the QBO advanced Priority Circle? We have a dedicated account team with Experts trained to support all of our Advanced features, including the ability to customize user management and reporting to meet your business needs. Consider upgrading to QuickBooks Advanced today.

 

You can post anytime if you have questions about reports in QBO. We'll always be ready to assist you anytime, mewilson427.

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