Is there a way to turn off partial payments when customers pay invoices?

I would like to switch off partial payment too.  If I receive 3 x $2,000 payments against a $6,000 invoice via bank transfer then QuickBooks will charge 3 x $10 transaction fees versus $10 for one payment.  

Thank you for visiting the Community, @PeterO. I'd be pleased to address your concern about receiving payment.

As my peer stated above, the option to turn off partial payments on your invoices is unavailable. You can have this article on how to  fix rejected ACH payments or fees in QuickBooks Payments.

If you have any additional concern about documenting your invoices please leave a comment below. I'm always willing to assist.

Come on QB's you should have the option to turn off partial payments by now.... what gives?? This lack of function is enough to make me go find a different payment provider.

That does render such a great payment option pretty much useless in my book. What a shame. I'll tell you what, how about Quickbooks setting up an option for me to edit how much I feel like paying them for the month Ridiculous. Don't bother replying unless you resolve this.

Ya'll have to fix this.  This is a legal issue in our business and causing me a ton of issues.  FIX THIS!!!!!  This is so simple!

We heard your feedback and suggestion about removing the partial invoice payment in QuickBooks, @ky332.

I understand you want to turn off the partial payment when your customer pays their invoice. However, this option is working as designed in QuickBooks.

For now, I'd suggest submitting feedback to our product engineers. They may look into this suggestion and consider adding an option to remove the partial payment for invoices. To send feedback, you can click the Gear icon and select Feedback. Then, enter your suggestion and click Submit Feedback.

You might want to learn more about running and customizing reports in QuickBooks. You can check out this article: Run and Customize reports in QuickBooks Online. This will also help you focus on the details that matter the most to you.

Our Community forum is always open to help you again if you need more assistance receiving invoice payments in QuickBooks Online. Have a good one!

It is crazy to me Quickbooks hasn't addressed this.  It seems like a very quick and easy fix that the growing landlord Quickbooks community desperately needs.  

Hi there, @Anonymous. I appreciate you sharing some details and insights about disabling the partial payments option in QuickBooks Online (QBO). I want to make certain that this is taken care of.

I can see how beneficial it is to your business. However, the option is currently unavailable in the program. To better fulfill our customers' demands and enhance their navigation experience, are product developers are continually working to improve and add new features to QuickBooks. 

While the option you want is unavailable, you can send feedback to them to request that it be added. Our developers often study the comments in this forum to determine which functions are most desired by users.

Here's how:

1. In your QBO account, navigate to the Gear icon.
2. Next, select the Feedback option.
3. From there, enter the details of your product comments, suggestions, and requests. 
4. Then, click Next to submit. 

Additionally, you visit our Customer Feedback for QuickBooks Online website to track the suggestions you've submitted.  

If you have other concerns or questions about managing your customer transactions, please don't hesitate to add a reply below. I'd be here ready to provide a prompt response. 

Bumping this thread.  we have a tenant who paid 1$ of their 1450$ due this month and we are now unable to evict due to receiving a partial payment.  THIS IS THE WORST FUNCTION EVER.  FIX THIS QUICKBOOKS!!!!!!!!

Bumping this issue. It's crazy this is still not fixed in 2024. This is annoying to deal with. Cash flow is a lifeline to small businesses. Either qb just doesnt care or they need to find another developer team because it shouldnt take this long to change a simple line of code.

Dude this is literally insane. I have customers who think they can decide to only pay part of an invoice that they agree with. Whoever at quickbooks decided that partial payment allowed would be the DEFAULT setting and then cannot be changed is either incompetent or insidious.

Just got an email last week that quickbooks already overpriced ach fees are going up yet again. 20$ per ach transaction?!? Are you crazy quickbooks?   We process 50 invoices per month for 12000$ per year?!?  Ya no thanks.  We are switching to a new rent collection ach program that is 150$ for unlimited transactions.  Good bye quickbooks.  Youre 1:100th the program you use to be 

It is 2024, has this been fixed? Same here, I do not want my customers having the option to make partial payments. This is a problem for us because when a customer is invoiced late fees they are able to select to pay the invoice amount and not the late fees. 

Currently, the ability to disable partial payments for invoices is unavailable in QuickBooks Online (QBO), bbmhayes. We appreciate your feedback and value your contribution to enhancing our product. I’m here to guide you through the steps to submit your feedback to our engineering team.

Here's how:

1. Sign in to your QuickBooks Online account.
2. Go to the Gear icon.
3. Select Feedback.
4. Enter your feature request, then click Next.

Additionally, you visit our Customer Feedback for QuickBooks Online website to track the suggestions you've submitted.  

Moreover, once a customer accepts your estimate, you can easily convert it into an invoice.

Keep in touch if you have further concerns about managing your invoices in QBO. I'll be happy to return to this post to address your queries. Stay safe, and have a great day ahead.