Missing Class Assignment Field on Products/Services in QBO Sandbox After Enabling Class Tracking

Hello, Saurabh. Thank you for taking the time to troubleshoot this issue.

After enabling the Class Tracking feature by clicking the Save and then Done button, the Class field will automatically appear when adding or editing an item in the US version of QuickBooks Online (QBO).

Additionally, no additional permissions are necessary after this feature is enabled.

I confirm this by logging into the QBO Plus account. Please refer to the screenshot below for guidance:

Since the issue persists after the troubleshooting steps, I recommend reaching out to our QuickBooks Sandbox Support team for further assistance. They can help troubleshoot any specific account that may be affecting the visibility of the Class field.

Here's how:

1. Visit the Intuit Developer Support page: https://help.developer.intuit.com/s/.
2. Under What do you need help with section, select QuickBooks Sandbox.
   
3. Click Ask a Question.
4. Sign in to your Intuit Developer Account or create a new one if you don’t already have one by clicking the Log In button the upper left corner.
5. Enter the details of your concern.
6. Click Ask to post your question.
   
   

I'm always here to help if you need additional assistance regarding this matter, Saurabh.

Hello, Saurabh.

We want to follow up and check if the solution we provided helped resolve your concern. Please let us know if everything is now functioning as expected. We are here to assist you further if needed.

Looking forward to your response!