cancel
Showing results for 
Search instead for 
Did you mean: 
finsec
Level 1

My app on my Droid no longer loads all the data. The receipts now say, "no contact set"

 
Solved
Best answer December 30, 2023

Best Answers
ChristineJoieR
QuickBooks Team

My app on my Droid no longer loads all the data. The receipts now say, "no contact set"

Welcome to the QuickBooks Community forum. I see you're looking for guidance on how to load your data on your mobile application and seeking advice to resolve this within QuickBooks, @finsec. I can share details on how to refresh your data on your QuickBooks Online Mobile app.

 

When you refresh data in the QBO mobile app, it retrieves the most up-to-date information, such as transactions, customer details, and financial reports, from the QBO servers, allowing you to view the latest data on your mobile device.

 

Follow these steps:

 

Android

 

1. Go to Menu ☰ then tap More Options.
2. Tap Settings then Refresh Data.
3. Tap YES to confirm.

2.png

 

For more addition reference, you can see this article: See your latest data in the QuickBooks Online app.

 

With that details, it should shed some confusion. If you have more questions, you can leave a post whenever you have other questions. Keep safe!

View solution in original post

3 Comments 3
ChristineJoieR
QuickBooks Team

My app on my Droid no longer loads all the data. The receipts now say, "no contact set"

Welcome to the QuickBooks Community forum. I see you're looking for guidance on how to load your data on your mobile application and seeking advice to resolve this within QuickBooks, @finsec. I can share details on how to refresh your data on your QuickBooks Online Mobile app.

 

When you refresh data in the QBO mobile app, it retrieves the most up-to-date information, such as transactions, customer details, and financial reports, from the QBO servers, allowing you to view the latest data on your mobile device.

 

Follow these steps:

 

Android

 

1. Go to Menu ☰ then tap More Options.
2. Tap Settings then Refresh Data.
3. Tap YES to confirm.

2.png

 

For more addition reference, you can see this article: See your latest data in the QuickBooks Online app.

 

With that details, it should shed some confusion. If you have more questions, you can leave a post whenever you have other questions. Keep safe!

finsec
Level 1

My app on my Droid no longer loads all the data. The receipts now say, "no contact set"

That worked! Thank you very much! 

Kevin_C
QuickBooks Team

My app on my Droid no longer loads all the data. The receipts now say, "no contact set"

Thanks for updating us, @finsec.

 

On behalf of my colleague,  ChristineJoieR, you're welcome. The QuickBooks Community will always be around to lend you a hand any time you need guidance. I'll be around if you need further assistance with any QuickBooks-related tasks.

 

I hope you have a pleasant day ahead. Happy holidays!

Need to get in touch?

Contact us