I've got some tips I'd like to share with you in order to stop the vendor's name from appearing twice when printing checks in QuickBooks Online, @mkeith1.
As a workaround, I suggest deleting the Display name from the vendor's profile. By doing this, you may stop the vendor's name from being duplicated when getting a copy of the check. Here's how:
- Go to the Expenses menu and select Vendor.
- Find the vendor you're working on from the list.
- Click on the vendor's name to open the profile.
- Clear the Vendor display name * section.
- Once done, click on Save.
If the issue continues, try logging into your QBO company using an incognito window. This makes it easier to tell whether you have a browser-related issue. The shortcut keys to launch it are as follows:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
If it works, then you'll have to clear your regular browser cache. If not, I suggest using another supported browser. This will prevent unusual browser behavior moving forward.
Once everything is in order, check out this useful article to learn more about how to manage bills in QBO: Enter and manage bills and bill payments in QuickBooks Online.
Keep in touch for more help regarding this topic or QuickBooks as a whole. We'll make sure to respond as soon as we can. Take care and have a good one!
