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Ask your accountant to transfer the Master Admin role.
Once you are the Master Admin, you are able to pay the subscription.
I want to reopen my account
Thanks for joining this thread, Gakansjr.
Let’s go to the Billing & Subscription section to get your account up and running. I’m here to help and guide you through the steps.
Here’s how:
For more insights into the process, check out this article: How to resubscribe or reactivate QuickBooks Online.
However, if your account has been canceled for over a year, the data is no longer available. All you have to do is subscribe to a new one. I invite you to visit the following page to learn more about the product’s features and comparison: Choose the plan that’s right for your business.
I’ve included a guide that contains resources on how to manage your subscription: Account management.
Please let me know if there's any other way I can be of assistance. As always, I’ll be around to help you. Enjoy your weekend.
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